Nicci Bosco, Senior Customer Success Manager at LinkedIn, on building trust with customers, using perspective to solve problems, and serving veterans at Linkedin.
As many have stated, anyone can be a leader regardless of title or tenure. Nicco Bosco, Senior Customer Success Manager at LinkedIn, epitomizes this attitude while fully embracing her opportunity to lead and serve in her role managing some of Linkedin’s largest customers.
In this episode of Value Builders, Nicci opens up about how she relies heavily on listening skills to build trust with her customers, her approach to hunting for the value that she can deliver to customers, and using perspective to solve problems.
Nicci also shares how she is using her position at Linkedin to serve the veteran community within the company. As a sister of a veteran, she has channeled her desire to serve veterans to help develop inspiring programs at LinkedIn that create an environment for diverse contribution, participation, and equity within the LinkedIn veteran community.
Tune in to hear one of our most inspiring discussions thus far.
About Nicci Bosco
Nicci has spent the last fifteen years in the talent acquisition space, first spending four years at CareerBuilder and now with LinkedIn for over ten years in a variety of roles including her current role as Senior Customer Success Manager. Throughout her career, she has focused her passions outside of work on advocating for both women in the workplace as well as military spouses and veterans, most recently serving as the Global Co-Chair for LinkedIn's Veterans & Allies Employee Resource Group.
Nicci was born and raised a Cubs fan in Chicago, but with her heart in the mountains, she currently resides in Colorado Springs, CO where she can always find a trail run and serve the military community that surrounds her. Constant growth and curiosity drive Nicci and she’s always on the lookout for a great book!